For HOA & community association managers
One manager, more communities.
The hardest part of association management isn't the board meeting — it's everything around it. Portico operators take the coordination so your community managers can take the room.
What lands on your desk
Sound familiar?
- Board packets assembled at the last minute
- Violation letters and architectural reviews waiting in a queue
- Collections reminders that go out late, or not at all
- Homeowner inquiries that eat the day
- Vendor bids that take weeks to compare
The split
What your operator takes — and what stays with you.
Your operator takes
- Board packets, meeting notices, and minute drafts
- Architectural review intake and completeness checks
- Violation letters on your escalation ladder
- Collections reminders, payment plans, and handoffs
- Homeowner inquiries by phone, email, and portal
- Vendor bids, work orders, and resale certificate preparation
Stays with you
- Your community manager at the board table
- Hearings and board decisions
- Approving and releasing association funds
Operators prepare; you and your team decide and approve.
What judgment looks like
Same problem. Two very different outcomes.
Board meeting Thursday. Packet due tomorrow.
The packet needs financials, delinquencies, open violations, and three landscaping bids.
The manager walks in prepared. One manager, more communities.
A copy-paste VA
Follows the scriptWaits for the manager to pull each piece, then formats whatever it is given.
A Portico operator
Thinks it throughAssembles the packet overnight — reconciled financials, delinquency report, violation log, bid comparison — and flags the one bid that leaves out irrigation.
Proof, not promises
We run it on ourselves first.
We run our own 100+ door rental operation in Atlanta on these operators.
We built the prepare-offshore, decide-onshore model for our own operation first.
How it works
From call to handoff.
- 01
A 15-minute call
We learn your portfolio, your tools, and what's eating your time.
- 02
We match an operator
From TruPorch Academy graduates, matched to your segment and the hours you need covered.
- 03
Onboarding and handoff
We map your tools and access, set communication rules, and run a live handoff.
Do they attend board meetings?
Your community manager does. Operators prepare everything around the meeting — packets, notices, minute drafts, and follow-ups.
Can they handle collections?
They run the reminder ladder and payment plans you set; legal steps go to your attorney.
How do you handle homeowner data and association funds?
Access is limited to what each role needs, and funds are always approved and released onshore.
Next step
See where your operation stands.
Ten questions, about two minutes. You'll get your owner-dependency score and where we'd start.
On the 15-minute call
- We learn your operation: the portfolio, the tools, and what’s eating your week.
- We tell you plainly whether an operator fits — and which function we’d hand off first.
- You leave with a real start date and a scoped plan. No pressure to decide on the call.