For property management companies
More doors per manager. Cleaner books. Fewer fires.
Your property managers should be managing relationships, not chasing work orders and categorizing invoices. Portico operators take the coordination and the back office — with judgment.
What lands on your desk
Sound familiar?
- Work orders that stall between tenant, vendor, and owner
- Leasing and renewal paperwork that piles up
- Owner statements that go out late
- Books that fall behind — and the categorization calls nobody has time for
- Collections follow-up that slips
The split
What your operator takes — and what stays with you.
Your operator takes
- Maintenance intake, coordination, and follow-up
- Leasing and renewals administration
- Owner statements and monthly reporting
- Bookkeeping, categorization, and reconciliation preparation
- Collections reminders and payment plans
Stays with you
- Licensed leasing decisions
- Trust-account sign-off and the release of funds
- Your owner and tenant relationships
Operators prepare; you and your team decide and approve.
What judgment looks like
Same problem. Two very different outcomes.
A $9,000 “kitchen repair.”
An invoice arrives labeled “kitchen work” — it's a full cabinet and countertop replacement.
Clean books, and no surprise at tax time.
A copy-paste VA
Follows the scriptPicks the closest dropdown — “Repairs” — and moves on, quietly creating a tax and reporting error.
A Portico operator
Thinks it throughRecognizes a capital improvement, not a repair, codes it to the right property and entity, and notes why.
Proof, not promises
We run it on ourselves first.
We run our own 100+ door rental operation in Atlanta on these operators.
We run the same back-office model on our own rental portfolio.
How it works
From call to handoff.
- 01
A 15-minute call
We learn your portfolio, your tools, and what's eating your time.
- 02
We match an operator
From TruPorch Academy graduates, matched to your segment and the hours you need covered.
- 03
Onboarding and handoff
We map your tools and access, set communication rules, and run a live handoff.
Can they work in our property-management software?
Trained on the common property-management platforms. We map your stack during onboarding.
Do they touch trust accounts?
They prepare reconciliations and payments; licensed staff on your side approve and release funds.
Will owners notice a change?
Usually only that statements arrive faster and questions get answered sooner.
Next step
See where your operation stands.
Ten questions, about two minutes. You'll get your owner-dependency score and where we'd start.
On the 15-minute call
- We learn your operation: the portfolio, the tools, and what’s eating your week.
- We tell you plainly whether an operator fits — and which function we’d hand off first.
- You leave with a real start date and a scoped plan. No pressure to decide on the call.